Becoming more productive is key to having more free time and/or making more money as a freelancer. There are only so many hours in the day, and it’s all too easy to waste them on inefficient processes that could easily be improved.

There are two main areas where most freelance workflows can be improved: the business side and the creative...

We all know that as freelancers, we should get testimonials for our work – yet most of us are hesitant about doing so.

In a previous post, James Chartrand pointed out the importance of social proof in the form of reviews or testimonials. According to Chartrand, they can help lower the perceived risk for your potential clients, and help them...

We’ve been talking a lot about engagement lately, so when I saw this post on Mashable about 10 easy customer engagement ideas I was intrigued.

Engagement with your clients doesn’t happen overnight or all at once. It is something that needs to be worked on consistently over time. Engaging your clients is a great way to keep them involved during the...

Many freelancers use Gmail but have you considered sprucing up your settings so that each email looks more professional? Wouldn’t you prefer to have your customers and clients receive emails from your name @ your domain name dot com instead? This is really simple to set up and gives your emails a much more professional look.

This article will...

Switched on freelancers know that publicity is good for business. Positive press coverage in newspapers, trade magazines and professional journals can raise awareness of your freelance business, create leads and even fill order books.

One way to reach a larger audience with public relations activity is to get television news or feature coverage for...

We often hear companies, including Web agencies, boast about how they provide exceptional client service. But how do they define exceptional?

Consider this scenario. You are hired to design and develop a new website for a retail client. The client loves the design, and the pages you develop use the latest in HTML5, CSS3 and responsive...

I know it makes me sound old but eleven years ago I was job-hunting for my first art director job. Since I’d decided to study web and art direction at the same time, I had a combination of interactive and print campaigns in my book. The advice I got from CD’s was always the same: “If you want to be a web developer, make a web portfolio. If you want to be an art director, make another one but don’t mix them up. We don’t care if you do web.”

Online job marketplaces are billion dollar businesses today, ducking the recent recession and expanding at a tremendous rate. No wonder then that more and more sites open up every day catering to a small niche of freelancers.

The two biggest general online job marketplaces are Elance and oDesk, but there are many smaller ones which are...

So, you want to be a freelance web designer? Ah, the glamor of it all.

Your own boss, answering only to the call of your creative muse… get up, feel inspired, do some work, go for a walk, laugh knowingly with other freelancers who have also discovered The Secret of: high profile projects, the big bucks, expensive coffee, conferences in glamorous...

I enjoy reading articles. And over the years, I would estimate, I've read thousands and thousands of articles. And even though I've also read my share of books... generally, because I'm so busy, I prefer quick-reads - and articles meet that criteria perfectly. I also enjoy writing articles. It gives me great pleasure to create information that has the potential to help thousands of people...